We know not everyone can make it into our Newcastle studio, which is why we offer virtual appointments with the same care and standard as an in-studio consultation.
During your appointment, we can talk through your options, answer questions and show you relevant styles on the video call. Afterward, our team can send through additional imagery and videos to help you compare pieces and feel confident in your next step.
30 minutes
A considered appointment from wherever you are
Available daily
Including times that suit interstate and international customers
No cost
Book to gather information and ask questions. There is no pressure to decide on the day
Our team will send you a pre-appointment form. This helps us understand what you are looking for, gather any important details and prepare the styles before we meet.
03 — On the call
We meet, and we look together
We’ll explain your options and help you understand the details that matter—stone, setting, metal, fit, wearability, budget and timeline—showing relevant styles on the call.
04 — After
Imagery to compare in your own time
Our team can send through additional imagery and videos so you can compare pieces and feel confident in your next step. There is no pressure to make a decision on the day.
A guided appointment for choosing or designing an engagement ring.
Compare styles and understand your options across ready-to-wear, signature and bespoke designs. Our team can guide you through stone shapes, settings, metals, timelines, budget considerations and proposal plans.
A focused appointment for finding the band you’ll wear every day.
Have your engagement ring on hand and we’ll help you consider fit, proportion, profile, metal and pairing and talk through how each option sits alongside it.
A short appointment for gifts, milestones and everyday pieces.
Speak with our team about style, wearability, sizing and care. Suitable for rings, earrings, necklaces, bracelets, charms, birthstones and meaningful gifts.
A dedicated appointment for creating something bespoke.
Suitable for bespoke designs, customisations and Jewellery Builder guidance. We’ll discuss your ideas, budget, timeline and the best pathway for your piece.
For virtual appointments, we recommend having any relevant images, ring sizes or questions ready before your call.
Inspiration images
Your timeline
A rough budget, if you have one
Ring sizes, if you know them
Any jewellery you would like us to consider
Impeccable service with craftsmanship to match
From the initial consult all the way to receipt of our engagement ring, Kayla kept us up to date with regular check-ins and provided us with progress shots every step of the way.
Vasko M.
If I could, I would give them more than 5 stars!
Delighted with the exceptional service provided by the lovely staff at Kate and Kole! From initial consultation to the moment I received my final wedding band, they have been an absolute pleasure to deal with.
Melissa L.
I highly recommend kate and kole for their amazing service
They designed a stunning ring for my husband's first Father's Day. From the initial design consultation to keeping me updated on the ring's progress, their professionalism and service was incredible.
Cassie A.
The ring was flawless!!
The entire process has been amazing, from the initial consultation through to design drawings, videos of the diamond and final photos upon completion of the build.
Nathan M.
Impeccable service with craftsmanship to match
From the initial consult all the way to receipt of our engagement ring, Kayla kept us up to date with regular check-ins and provided us with progress shots every step of the way.
Vasko M.
If I could, I would give them more than 5 stars!
Delighted with the exceptional service provided by the lovely staff at Kate and Kole! From initial consultation to the moment I received my final wedding band, they have been an absolute pleasure to deal with.
Melissa L.
I highly recommend kate and kole for their amazing service
They designed a stunning ring for my husband's first Father's Day. From the initial design consultation to keeping me updated on the ring's progress, their professionalism and service was incredible.
Cassie A.
The ring was flawless!!
The entire process has been amazing, from the initial consultation through to design drawings, videos of the diamond and final photos upon completion of the build.
No. We offer virtual appointments daily and work with customers interstate and internationally. Your virtual consultation will be held with the same care and standard as an in-studio appointment. We can show you styles during the call and send additional imagery or videos afterward if needed.
Do I need to know what I want before booking?
No. We will guide you through the options and help you understand the best next step.
Which appointment should I choose for engagement rings?
Choose an Engagement Ring Consultation for ready-to-wear, signature or bespoke engagement rings. If you cannot visit the studio, choose a Virtual Consultation.
Which appointment should I choose for wedding bands?
Choose a Wedding Band Consultation and bring your engagement ring if you have it. If your engagement ring is from Kate & Kole, we’ll provide a complimentary clean during your appointment.
Can I book if I am not ready to purchase?
Yes. Appointments are designed to help you gather information, compare options and ask questions.
What should I bring or prepare?
Bring inspiration images, your timeline, a rough budget if you have one and any jewellery you would like us to consider. For virtual appointments, have any relevant images, ring sizes or questions ready before your call.
Can I change or cancel my appointment?
Yes. If your plans change, please update or cancel your appointment as early as possible so we can offer the time to another customer.
Will you get in touch before my appointment?
Yes. Our team will send you a pre-appointment form before your consultation. This helps us understand what you are looking for, gather any important details and prepare the styles before we meet.
The more we know beforehand, the more we can maximise your appointment time and create a personalised experience for you.
Is there a cost for the appointment?
Most of our appointments are free. However, if you would like an extended one-hour engagement or wedding ring appointment on a Saturday, there is a $250 fee. Our extended appointment is great for couples who want to explore our entire engagement ring and wedding band suite. This is also a great option for those who are hoping to discuss more bespoke, custom options. The appointment fee is redeemable against your order once you are ready to go ahead.
![Our classic half-round wide wedding band is 6mm wide and 1.9mm thick. It has a polished finish in 18ct yellow gold.[text overlay: 6mm Brushed Finish in Yellow Gold]](http://ca.kateandkole.com.au/cdn/shop/files/Kate___Kole_ClassicHalf-RoundWeddingRing_2023_0002.png?v=1782282078&width=960)
![Mini Riva Signet | Oval Lab-Grown Diamond Ring [text overlay: 0.25ct Pictured]](http://ca.kateandkole.com.au/cdn/shop/files/kateandkole_1785991622_3957506736826120367_1984689782_3.jpg?v=1786597428&width=1080)
